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Frequently Asked Questions
Quick answers to the questions we hear most. Still unsure? The laboratory is one message away.
How quickly will I get results?
Molecular analysis and staining take 3–5 working days. Microorganism culture is by arrangement.
How do I send a sample?
Contact us first, label each container with a unique code, and ship to 15 Votsi Street, Agrinio, sending us an email that lists the sample codes. See the Sampling & Shipping page for the full procedure.
What sample types do you accept?
Tissues, eggs, water, food, surfaces, mosquitoes and other vectors, and more — across our service areas.
How do I request a quote?
Email info@biodetect.gr or use the contact form, telling us what you need to test.
Do you provide sampling tubes or RNAlater?
Contact the laboratory before sampling so we can coordinate the right tubes and preservation.
Are you accredited?
We operate to ISO/IEC 17025; ESYD accreditation is in progress.
Where are you located?
Our headquarters are in Patra; the laboratory is at 15 Votsi Street, Agrinio.
Ready to send a sample?
Start with the sampling guide.
Everything you need to collect, preserve and ship a sample correctly — in one place.